The shop can not stress enough the importance of packing your radio correctly for shipment.
If you have the original shipping box, use it, and put that box into a larger one with enough room for 2 inches of packing peanuts on all sides. The shock of a radio being dropped in transit has to be absorbed.
If you do not have the original box, please double box it anyway with at least a couple layers of thick bubble wrap and then another layer on the front of the radio. At least three layers over the front to protect the knobs and switches, a fourth would not hurt.
If your radio has long feet please remove them as I do not need them to repair the radio and helps in packing.
ALWAYS insure your radio for replacement value. I will do the same for the return trip.
Once you get your tracking number ship to the following address. Also make sure that the package is well marked and a copy of the tracking number and email on inside of package. Go to the Contact Us page for the tracking number.
KCM Radio Works
775 Fremont Avenue
Eugene, OR 97404